Laptop Not Turning On

A dead laptop is stressful — especially when you need it for work or school. At Computer 101 (Vancouver & Lower Mainland), we troubleshoot every type of power failure, but here’s a longer guide you can follow at home before visiting a technician.

⚡ Step 1: Check the Charger

Try these quick checks:

• Does the charging light turn on?

• Does the adapter feel warm?

• Try a different outlet

• On MacBook: Hold power button for 15 sec to force reset

• On PC: Remove battery (if removable) and hold power for 20 sec

If there’s no response, the charger or port may be faulty.

🔋 Step 2: Check the Battery Behavior

Common signs of battery failure:

• Laptop only works while plugged in

• Battery stays stuck at 0%

• Laptop shuts off immediately after disconnecting charger

• Battery health showing “Service recommended”

If your laptop isn’t turning on at all, a dead battery or power IC can be the cause.

🔌 Step 3: Inspect the Charging Port

Gently wiggle the charger tip:

• If it disconnects easily → Port is loose

• If you see burn marks → Port may be damaged

• No click or connection → Internal power board issue

Liquid damage can also silently kill the charging system.

🧠 Step 4: Look for Invisible Issues

Even if the laptop shows no signs of life, the underlying issue may be:

• Faulty power IC

• Damaged logic board

• Corrupted firmware

• Short circuit on the motherboard

• Failed SSD/RAM (common in sudden shutdowns)

These issues require board-level diagnostics.

🛠 What Computer 101 Does

We run a complete power circuit test to identify exactly why the laptop isn't turning on. Our service includes:

✔ Power IC & logic board diagnostics
✔ Battery & charging system testing
✔ SSD/RAM inspection
✔ Firmware recovery
✔ Honest pricing before repair
✔ 90-day warranty

Whether your laptop is completely dead or intermittently turning on, we can diagnose it accurately with professional tools.
Computer 101
(604) 901 9799